Features

Push to talk (PTT) and Push to Video (PTV):

  • Full duplex point-to-point PTT and PTV communication.
  • Half duplex group PTT and PTV communication.
  • Radio mode for organizations who are used ti Tetra/LMR networks and devices.
  • Playback- for replaying recent PPT if missed on the live broadcast.
  • Identifying the active speaker on each active communication.
  • Sound output speaker choices.
  • Favorite and pinned contacts for faster access.
  • Default / last / exclusive PTT contact
  • Mute options: focus mode, contact mute, session mute.
  • Recent contacts and call log view.
  • Hands free lock PTT.
  • Roger beep indicator.
  • Bluetooth connectivity assurance and settings.
  • Session quality / poor connection indicators.



Presence and safe worker capabilities:

  • Online/Offline presence status.
  • Safe worker presence status and timers: working alone / working at risk.
  • Busy (do not disturb) presence.
  • SOS audio-visual alarm.
  • Automatic worker down detection and alarm.
  • Incident reporting from mobile devices to Dispatch console.
  • Offline and low battery alerts with PTT announcements.



Dispatch console and location-based features:

  • Complete voice, messaging, and map based control centre for control rooms and dispatchers.
  • Incident management - consolidates field reports into a single manageable control panel on open and closed incidents.
  • Worker status updates center (ARC) provides clear situational awareness with a quick view of all workers statuses.
  • Customizable contact working station with drag and drop, favorite contacts and favorite departments' panels.
  • View location of active users on map (using smartphone’s GPS)
  • Initiate voice, video and text communications via web and by location
  • Geofencing - creation of polygon based groups and crossing alerts
  • Multi PTT - push to talk to multiple groups and users at once
  • Automatic latched position - show speaker on map
  • Search address on map, send location on map, Indoor and private maps and POI and more…
  • Separate PTT sound output to up to 4 desktop speakers
  • Web based or PC application, optimised for tablets.



Administration

  • Web-based Administration console
  • Manage organisational settings, assets, users and groups
  • White label branding for service operators
  • Batch edit capabilities of users and group settings
  • OTA app settings- support users from afar
  • Export and upload users and group tables to CSV files
  • PTT voice recordings in groups and safe worker communications
  • Radio GW interoperability set up
  • Audit - logging of system events and edits
  • Auto logout in non-use

Organisational Messaging / chat:

  • Point to point text messages.
  • Group text messages.
  • Splash message with optional TTS, alarm and mandatory ok/read button
  • Attachment of audio and video files, pictures and documents
  • Live typing experience with sent/received/read feedback



Other features

  • Screenless devices auto login.
  • Dial knob voice announcements.
  • Connectivity and battery TTS alarms.
  • Session quality / poor connection indicators.
  • PTT homepage - immediate PTT to favourite and recent contacts
  • Mobile group management for authorized users
  • Address Book - locate members based on pre-defined administration permissions
  • Search any contact, group, and text strings
  • Prioritization of calls - higher priority may interrupt active calls with lower priority.
  • Dark and light modes
  • Video streaming from network cameras.
  • API and SDK - developer features (more info on our developers portal).
  • Integration capabilities with external IT systems and external applications



Synch from the Cloud

  • Telco-Grade Platform
  • Multi-tenant
  • Large Scale / Large Capacity
  • Secure
  • Redundant
  • Offered as a service
  • Complemented by large set of services offered by the SP network, MDM, Integration, Devices, SLA)
  • Integration with LMR systems
  • HIPAA compliant
  • GDPR compliant



Synch standalone On Premise

  • All-in-one server Solution
  • Cloud based or installed on-premise
  • Single-tenant
  • Offered with an optional private network
  • Offered as a complete turn-key solution
  • Offered with devices as required
  • Integration with LMR systems
  • Integration with site cameras
  • Dedicated 5G solution
  • End to end encryption​