With the web based Dispatch Console, control rooms are for connecting with all users and groups on their organizations from a single command and control center. Its advanced features allow for multiple actions, communications, incidents and alarms to be managed quickly and efficiently.
The Dispatch console key features are:
Send burst announcements to multiple users. Splash messages act as text announcements which appear on top of any Synch app page to make sure that the message isn’t missed. For critical situations and screenless devices, splash messages can be announced as PTT with Text to Speech (TTS) and added with optional sound alert.
Geofencing and POI
Mark locations, areas, Points Of Interests, and create dynamic groups, alerts and alarms. Geofences appear on maps as polygons with severity levels and matching color coding. Alert users when getting near or crossing marked lines. Activate alarms, create dynamic groups and manage location based incidents.
Users can update dispatchers on issues and incidents that need attention via Synch’s incident reporting tool, or via PTT to dispatcher. Incidents are logged and tracked, marked with priority, severity and can be resolved by dispatchers.