We are excited to introduce Synch version 5.6, designed to further improve your experience with real-time communication, worker safety, and command and control. This update includes significant new capabilities and enhancements across Synch’s mobile app, dispatch console, and admin platform.
Key Features in Synch 5.6:
- Enhanced User Experience:
- Real-time previews of ‘my avatar’ display your current status directly on your homepage.
- Avatars indicate whether a user is sharing their location.
- Distinct group colors make it easier to identify teams and improve situational awareness.
- Location sharing status button added to the mobile homepage for quick access to sharing settings.
- Dispatcher avatars have unique designs to differentiate from mobile users.
- Simplified and improved permissions design for smoother onboarding.
- Expanded Mapping Capabilities:
- Create Points of Interest (POIs) and geofences directly from your mobile device – with multiple new icons and options.
- Google Search integration (for select organizations) lets you search by names or businesses, not just addresses.
- View and copy coordinates for locations and geofences, with customizable formats (latitude/longitude, UTM, MGRS).
- Enhanced Safety Features:
- The SOS button is now available on the mobile homepage for quick emergency alerts.
- Last known location is visible in the user’s preview pane for dispatchers.
- Additional Critical Event Features:
- New Splash message delivery report offers better visibility into message recipients and status updates which is highly important on critical messaging.
- Other Updates:
- New confirmation pop-up for switching to silent or offline mode.
- Enforced password complexity policies for stronger security.
- User-level PTT recordings are now available, allowing administrators to record individual users or groups.
Upgrade at Your Convenience:
You can continue using your existing app or upgrade to the latest version in the app store. We will also release updated documentation soon to provide more details on Synch 5.6’s new features.
Thank you for choosing Synch, and we look forward to your feedback!
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